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Establish the Veterans’ Benefits Counselor (Supervising) classification specification and amend the Veterans Benefits Counselor (Senior), Veterans’ Benefits Counselor, and Veterans’ Benefits Counselor Trainee classification specifications
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HUMAN RESOURCES' RECOMMENDATION:
The Department of Human Resources recommends the Civil Service Commission establish the classification specification of Veterans Benefits Counselor (Supervising) and amend the Veterans Benefits Counselor (Senior), Veterans’ Benefits Counselor, and Veterans’ Benefits Counselor Trainee classification specifications.
SUMMARY:
The Department of Human Resources recommends the Civil Service Commission establish the Veterans Benefits Counselor (Supervising) classification specification. Minor changes have been made to the existing classifications in the class series to incorporate the new classification into the organizational structure and convert the existing classification specifications to the current format. Therefore, the Department of Human Resources also recommends amending the Veterans Benefits Counselor (Senior), Veterans’ Benefits Counselor, and Veterans’ Benefits Counselor Trainee classification specifications.
DISCUSSION:
The Veteran Services Department is a small department with seven allocated employees. There is one Director of Veterans Services, one Veterans’ Benefits Counselor (Senior), three Veterans’ Benefits Counselors, one Office Coordinator, and one Office Assistant II. On March 24, 2026, during the Midyear Financial Report, the Board of Supervisors approved the deletion of 1.0 FTE vacant Veterans’ Benefits Counselor allocation to create a Veterans’ Benefits Counselor (Supervising) classification. The creation of this new classification will help provide staff training, quality assurance, and oversight of veterans’ benefits claims to ensure compliance with federal and State regulations.
The Veterans Benefits Counselor (Supervising) classification will be repre...
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