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Approve a contract with Northstar-IS for $79,286.03 to provide enhanced services for the TACOMA project in the Department of Health & Social Services, Older & Disabled Adult Services from August 13, 2019 through June 30, 2020; and Authorize the County Administrator to execute the contract
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Published Notice Required? Yes ___ No _X _
Public Hearing Required? Yes ___ No _X _
DEPARTMENTAL RECOMMENDATION:
The Department of Health & Social Services recommends the Board Approve a contract with Northstar-IS for $79,286.03 to provide enhanced services for the TACOMA project in the Department of Health & Social Services, Older & Disabled Adult Services from August 13, 2019 through June 30, 2020; and Authorize the County Administrator to execute the contract.
SUMMARY/DISCUSSION
In 2014, Older & Disabled Adult Services (ODAS) began a transition for the In-Home Supportive Services (IHSS) program. The name TACOMA is a neologism describing the purpose of the project - to Transform Content Management. For IHSS, the TACOMA project provides technological efficiency by transitioning from a paper-based storage system to an electronic storage system. Past work on TACOMA included: a process transformation to complete IHSS intakes and reassessments via a paperless process; an update to the procedures for intakes and reassessments, including inter-county transfers and case assignment tasks; continued expansion of TACOMA processes including the automation of quality assurance tasks with the development of an automated review and results sheet and the automation of the state quarterly report; development of automation of Mental Health assessment tools and verified user privileges to ensure confidentiality of case notes; and refinement of supervision tools for case closure and case assignments.
This contract is for Phase V, which continues to expand the activities of the TACOMA project including the creation of several new State required forms and reports,...
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