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Approve a plaque of appreciation honoring Carolyn L. Adams, Collections Officer, upon her retirement from the Probation Department with over 14 years of dedicated public service to Solano County
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Published Notice Required? Yes_____ No__X__
Public Hearing Required? Yes_____ No__X__
DEPARTMENTAL RECOMMENDATION:
The Probation Department recommends that the Board of Supervisors approve a plaque of appreciation honoring Carolyn L. Adams, Collections Officer, upon her retirement from Probation Department with over 14 years of dedicated public service to Solano County.
SUMMARY/DISCUSSION:
Carolyn Adams started her career with the Solano County Probation on April 12, 2004, as a Collections Officer. Ms. Adams was assigned to the Billing and Collections Unit, and was responsible for collecting, monitoring, and pursuing victim restitution, adult supervision fees, fines, Public Defender fees, and jurisdictional transfer cases (1203.9 PC). She worked closely with the Accounting staff on processing accounts, providing account updates, inquiries, and guidance on application of payments from clients. She collaborated with representatives from other county agencies on the collection and case status of jurisdictional transfer cases. Ms. Adams collected an average of $220,000 per year in victim restitution, fines, and fees.
Throughout her career with Solano County, Ms. Adams demonstrated her dedication for her work; she pursued collections with flexibility, openness, and within established policies and procedures. She provided payment options based on the client's financial capability and conducted assessments to determine their ability to pay. She treated her clients with courtesy and respect.
Ms. Adams professionalism and compassion for helping clients, the citizens of Solano County, and her co-workers will be greatly missed. We wish her much success in her retirement.
FINANCIAL IMPACT:
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