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Approve a General Assistance Accounts Receivable Write-Off policy for the Department of Health and Social Services to refer General Assistance accounts receivables that are over ninety (90) days past due to a collection agency, cease collection efforts on accounts less than ninety (90) days past due that meet certain criteria which render them as uncollectible, and authorize the department to remove these accounts from the County's accounting records
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Published Notice Required? Yes _____ No __X__
Public Hearing Required? Yes _____ No __X__
DEPARTMENTAL RECOMMENDATION:
The Department of Health and Social Services (H&SS) recommends that the Board of Supervisors approve a General Assistance Accounts Receivable Write-Off policy to refer General Assistance accounts receivables that are over ninety (90) days past due to a collection agency, cease collection efforts on accounts less than ninety (90) days past due that meet certain criteria which render them as uncollectible, and authorize the Department to remove these accounts from the County's accounting records.
SUMMARY/DISCUSSION
At the request of H&SS, the Auditor Controller's Office (ACO) conducted an internal control review of Special Investigation Bureau's (SIB) accounts receivable process. On August 27, 2019, the Board received the ACO's audit report which included a recommendation for H&SS to establish a write-off policy and consider using a collection agency. H&SS agreed to the ACO's recommendation and is now asking the Board to approve a write-off policy for accounts receivables under the General Assistance (GA) program (Attachment A).
The GA program is a cash assistance, safety net program of last resort for adults with little or no income and with no children. The cash assistance benefit, which is currently $355 per month, is considered a loan. Each recipient is entitled to receive three (3) months of assistance every 12 months. If a recipient is deemed unemployable by ...
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