title
Adopt a resolution and plaque of appreciation honoring Joanne Gonsolin, Appeals Specialist, upon her retirement from the Health and Social Services Department, Special Investigations Bureau, with over 20 years of dedicated public service to Solano County
body
Published Notice Required? Yes ___ No _X _
Public Hearing Required? Yes ___ No _X _
DEPARTMENTAL RECOMMENDATION:
The Department of Health and Social Services (H&SS) recommends that the Board of Supervisors adopt a resolution and plaque of appreciation honoring Joanne Gonsolin, Appeals Specialist, upon her retirement from the Health and Social Services Department, Special Investigations Bureau, with over 20 years of dedicated public service to Solano County.
SUMMARY/DISCUSSION:
Joanne Gonsolin began her 32-year public service career with Napa County and was hired by Solano County Department of Health and Social Services on October 5, 1999 as a Medi-Cal program Eligibility Worker in the Employment and Eligibility Services Division. She was promoted to an Employment Resources Specialist II and was assigned to the CalWIN Team, the California Welfare Information Network system for the California Work Opportunity and Responsibility to Kids program (CalWORKs), on October 27, 2002. On January 28, 2007, Ms. Gonsolin was promoted to an Appeals Specialist in the Special Investigations Bureau, working first in the Overpayment Recovery Unit and then the Fair Hearing Unit.
During her tenure, Ms. Gonsolin has researched over 3,500 public assistance hearing requests in various programs such as CalWORKs, CalFresh (federal Supplemental Nutrition Assistance Program), Medi-Cal, Foster Care, Adoption Assistance, In-Home Supportive Services (IHSS), and General Assistance. She has also written over 1,595 Statements of Position, many of which have been used as a training tool for new Appeals Specialists. She has been instrumental in writing procedures for the Fair Hearing Unit and has been recogniz...
Click here for full text